PhoneGnome is more than making voice calls cheaper/free
Om Malik kindly references our $99 PhoneGnome box in a recent article, in which he says PhoneGnome serves the “end goal of making voice calls cheaper/free.”
It’s certainly true that for a portion of our customers, the end goal is cheaper calls; but that is not the only reason people buy and use PhoneGnome. We can break down our customers into three broad categories and only one of those categories of customer is focused primarily on the above end goal of making voice calls cheaper/free.
This first customer group takes advantage of free calling between members and low cost calling to everyone else to reduce their communications costs. This is their primary objective in using PhoneGnome.
A second customer type uses PhoneGnome service primarily for features related to inbound calls, especially voicemail-to-email, but also other features like find-me (aka Sim-ring), Visual Voicemail, Call Recording, and so on.
The third group of customers are primarily interested in the remote access capabilities enabled by PhoneGnome. This includes placing calls on your home phone plan from your PC or mobile phone, or answering calls to your home phone number on your PC. It also includes using your home phone from any remote location, even without a PC using MobileGnome, or using a friends landline service from your phone with directed calling, and so on.
All these customers benefit from “making voice callers cheaper” with PhoneGnome, but that is not necessarily their primary benefit and it is clearly not the only reason people use PhoneGnome service, especially among PhoneGnome box owners.
