Partner application integration API overview released
We’ve released a new document providing an overview of the PhoneGnome third-party application APIs: Extensions API Overview (PDF)
These APIs allow for tight coupling of third-party applications into the PhoneGnome experience.
For partner applications requiring only signaling information (or the metadata) associated with calls, the simplest protocol option is XML-RPC. If the partner application must participate in the media of a call, the SIP-based EAPI partner interface is required.
… it is worth emphasizing that taking advantage of the platform EAPI does not necessarily require the partner be a provider of full PSTN services. Pure IP-based partners can also provide interesting and compelling services to their subscribers using the PhoneGnome EAPI.
June 23rd, 2009 at 1:21 am
[...] PhoneGnome releases their Partner application integration API overview: Based on the conversations I had with both Iotum’s Alec Saunders and PhoneGnome founder David Beckemeyer, this is quite likely the mechanism that is being used to integrate Iotum’s Relevance Engine into the PhoneGnome service. Not only does it handle call direction, which is basically what Iotum’s service is doing, but it also allows for other applications to get into the media path. Some of the examples in the over include third-party voicemail services and live call screening. David and his team are building quite a platform over there. [...]